Redstone is not unique in the fact that we’ve spent the past month supporting our clients who have been forced to postpone or outright …
COVID-19 and Your Conference & Events
As the coronavirus spreads, and, with it, fear of falling ill rises, Redstone has prepared the following statement to our clients with suggested next steps …
The Future of Annual General Meetings – Going Virtual
As technology advances, associations continuously need to re-evaluate their processes in order to stay ahead of the curve and not seem outdated. AGMs are rarely …
Developing Partnerships that Will Drive Your Association’s Strategic Goals
Through successful partnerships, an association will be able to strengthen its projects, programs and events, which will ultimately result in member retention and acquisition. In …
How to Help Your Event Newbs: Tips for Helping First-time Attendees Build Relationships Before an Event
Originally featured on Corporate Meetings Network in September 2016. Most of us can relate to being the new person in some form or another. A …
Volunteer Engagement: Eight Tips for Creating a Good Time Onsite
Originally featured on Corporate Meetings Network in September 2016. Working in the not-for-profit management world, we simply could not operate within the organizations we work …
Communication Tips for Positive Member Experiences
Customer service is at the cornerstone of “The Redstone Way”, and our previous blog posts have gone into detail about its importance and, best practices …
Customer Service – How Front Line Staff Can Make a World of Difference
A recent experience with a web hosting company, who shall not be named (or blamed!), prompted us to share our thoughts on customer service. A …