Planning Large Events 101

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On the heels of a successful conference and event season, we had the opportunity to work with many different groups on a variety of events that ranged in size (250 – 1200+) and types (conferences, galas, workshops, socials) of events. Now that the dust has settled (a little bit), we’d …

Communication Tips for Positive Member Experiences

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Customer service is at the cornerstone of “The Redstone Way”, and our previous blog posts have gone into detail about its importance and, best practices for associations. In order to provide good customer service, how can your association’s membership team best communicate with members on a day-to-day basis? Here are …

Strategies for Engaging Millennials

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On Tuesday, December 15, Redstone’s Carly Silberstein and Maddy Marchildon were thrilled to present at the Association Forum of Chicagoland’s Holiday Showcase. Holiday Showcase® is widely considered the industry’s best and most highly attended one-day exhibition for Chicago’s multi-billion dollar meetings and events market, with more than 1,400 delegates in attendance. …

Is Your Association Ready for 2016? Dos and Don’ts for December in the Association World

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Most associations wind down in December for the holiday season, as do many of us. You may only have another week or so with your volunteers before they take a well-deserved holiday.  Here are a few things to consider as we enter the holiday season. Don’t – Push membership renewals. …