An Alternative to Chapters – Creating Communities

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Association executives have observed that technology may be replacing certain aspects (read: value) of their organization. It can be argued that while business and connections are increasingly being made online, we need to face the reality that the structure of an association may need to change in order to integrate …

Customer Service – How Front Line Staff Can Make a World of Difference

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A recent experience with a web hosting company, who shall not be named (or blamed!), prompted us to share our thoughts on customer service. A critical component of #TheRedstoneWay is exceptional customer service. At the core of our business, we are a service provider, and understand that the quality, consistency …

Announcement of an Established Association Partnership

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Redstone is pleased to announce a newly formed partnership with our client, the Professional Standards Board for the Planning Profession in Canada (PSB). After an intensive selection process, the PSB board of directors stated that they believe our organizations are well-positioned to work together due in part to Redstone’s expert knowledge …